Training
So you have a new computer? The latest version of Microsoft Office? Just installed Quickbooks and you can”t figure out how to print a check? Need to learn how to scan from your all-in-one printer to your computer? Technology is great … when it works. Laurie Quinn and Carl Quinn have multiple years of experience of technology training. Whether you need training for one employee or a group of employees, we can help. Onsite Training A member of our team will come to your location and work with you on your computer. $115 / hour plus mileage RescueLogin (Remote Service) A member of...
read moreRemote Support
How does it work? Call us at (518) 392-6890 to request remote support A Technology 4 All technician will give you the 6-digit code to type into the support connection box Don”t worry – our technician will remain on the phone with you You will be prompted to approve the download of software You allow the technician control of your desktop Sit back, relax and watch your cursor move while our technician does all the work! What is this service used for? Troubleshooting (computer running slow, difficulty opening an email attachment, error messages, problems printing) Training (using...
read moreTechnology Assurance Plan (TAP)
Are you still working in a “Break and Fix” environment? Your data is your business. Your technology is the tool you need to utilize your data. Our Technology Assurance Plan (TAP) provides consistent maintenance and monitoring for your technology to keep your “tools” optimized and secure. A proactive technology environment allows: regular computer maintenance review error logs and circumvent issues and avoid data loss & downtime verify security of data & network monitor backups (local & offsite) inventory of hardware & software technology assessments...
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